Careers & Internships

Are you interested in working for an organization whose mission is to serve youth and families confronting homelessness?

Our team of over 80 employees is highly qualified, motivated and committed to helping people get a second chance. We offer rewarding projects, and a friendly, welcoming and supportive work environment.

La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.

To apply:

Please send your resume, cover letter, and salary requirements to jobs@lacasanorte.org with the job position as the email subject, or fax to +1 (773) 342-4253. No telephone calls please.

Current Job Openings

Click on the job name to read more about the position.

Director of Programs
Full Time

La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.

This is a full-time position which requires flexibility to work some evenings and weekends as needed.

Expected Goals and Objectives

Goal One: To ensure that all programs meet or exceed performance expectations related to efficiency, effectiveness, quality outcomes and high satisfaction among youth and families. 

  • Oversees program operations and works with program coordinators to ensure effective management of day to day issues, successes and challenges that arise.
  • Provide clinical supervision to program coordinators to help them develop and grow as helping professionals in a performance-based industry serving youth and families with complex needs.
  • Provide clinical consultation to direct service staff, case managers and subcontractors to improve clinical understanding, competency in service delivery and creative intervention strategies.
  • Directly observes, shadows and participates in program operations including evenings and weekends as necessary.
  • Provide crisis assessment and intervention services as needed.
  • Is on-call to program coordinators and on-call staff to provide clinical guidance and direction during behavioral health crises.
  • Responsible for identifying program resources and developing terms of partnerships, linkages and sub-contracts as needed.
  • Responsible for monitoring external service subcontractors to ensure quality and appropriateness of behavioral health services, and to routinely monitor the progress of youth and families participating in services.
  • Implements, monitors and evaluates quality improvement initiatives for programs and outcomes for youth and families, including client satisfaction measures.

Goal Two: To ensure the on-going development and expertise of direct service staff, professional staff and interns. 

  • Provide clinical supervision to Masters’ level staff to help meet their professional licensing requirements.
  • Manage intern program: assess, screen, place strategically to enhance programs’ operations, provide supervision and evaluate performance. Acts as liaison to referring colleges and universities.
  • Assess staff training needs on an on-going basis. Shares in the provision of training for staff or obtains needed training resources.

Goal Three: Communicate and work effectively with the Senior Management Team and Administration. 

  • Effectively collaborates with the Senior Management Team and administration and assists in representing La Casa Norte with funders, State agencies, regulatory authorities, elected officials, emergency personnel, legal service bureaus, community partners, etc.
  • Provide regular and timely updates to the VP of Strategy & Programs and the Executive Director regarding major programmatic events as well as the progress, needs and overall status of programs.
  • Oversees implementation pertaining to the expansion of existing services.
  • Collaborates with the VP of Strategy & Programs and the Executive Director regarding new program designs and implementation.
  • Consults with the Director of Operations pertaining to programs with direct service staff issues and facilities.
  • Other duties as assigned and/or as needed to ensure proper functioning of programs.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending monthly staff meetings and other staff trainings.
  • Participating in La Casa Norte’s fundraising events.
  • Participating in on- and off-site staff trainings, workshops and outreach events as needed.
  • Collaborating in a team approach to develop new programs and/or protocols.
  • Perform other duties as required.

Qualifications

  • Bilingual (Spanish/English) preferred.
  • Demonstrated desire and ability to work with homeless, at-risk and adjudicated populations, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service.
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations.
  • Willingness to work in a diverse environment in regard to race, ethnicity, culture, sexual orientation and gender.
  • MSW or MA Counseling or similar. LCSW preferred
  • At least 3-5 years post-graduate experience providing direct therapy to at-risk persons with a wide array of serious behavioral health disorders or trauma history.
  • At least 5 years of supervisory experience
  • Demonstrates advanced knowledge of principles and practices in the following methodologies: Harm Reduction, Motivational Interviewing, Trauma Informed Care, Positive Youth Development and Cognitive-Behavioral Therapy.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to work effectively and supportively with others.
  • Willingness to work flexible hours based on programs’ needs and have impeccable attendance.
  • Valid driver’s license and reliable access to a car
  • Ability to pass a DCFS background check is required

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Senior Finance Associate
Full Time

La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s (LCN’s) mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Senior Finance Associate’s basic function is to support the daily operation of LCN’s Finance Department, including: contract management, monthly close processing; general ledger management; account reconciliation; preparation for the annual audit; file management; and special projects. Other duties may be assigned to support the overall operation of the Finance Department and to facilitate segregation of duties and internal control.

This is a full-time position with hours Monday to Friday, between 9 am to 6 pm, with occasional evening or weekend hours.

Expected Goals and Objectives

Goal One: Manage agency grants and contract effectively by: 

  • Develop contract budgets and budget revisions for all contracts
  • Prepares DFSS, Hudd and IDHS vouchers for all contracts.
  • Upload vouchers to I supplier at least monthly
  • Track and monitor YTD spending and budget verse actual for all grants and contracts
  • Prepare contract utilization reports monthly for the Director of Finance and program managers
  • Collectively with the Director of Finance, meet with program managers monthly to discuss spending and utilization
  • Maintains grants/contracts reporting calendar
  • Enter all contract and grant revenue into fund EZ accurately
  • Ensure personnel and non-personnel expenses are being allocated to contracts according to approved cost allocation plan
  • Generate funder reports

Goal Two: Perform general ledger review:

  • Ensure accounting is completed according to GAAP standards and regulatory requirements.
  • Executes monthly close process
  • Review and maintain general ledger and ensures integrity of data
  • Ensure expenses are coded and allocated correctly to the GL.
  • Reviews and approves bank reconciliations

Goal Three: Support the overall functioning of the Finance Department:

  • Prepare LCN for all contract funder related fiscal reviews and audits
  • Establish, maintain and monitor system of internal controls to ensure accurate accounting and reporting
  • To act in lieu of the Director of Finance when necessary by attending agency meetings or board meetings
  • Supports annual budgeting and planning process
  • Utilizes LCN Fiscal Policies & Procedures to assure proper internal controls are maintained
  • Maintains all finance and grant related documents in collaboration with other Finance Staff
  • Organizes and maintains files so that needed documents are easy to locate
  • Utilizes LCN’s file retention policy to manage the storage of financial documents from previous fiscal years
  • Other tasks as requested to support the overall functioning of the Finance Department

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending monthly staff meetings and other staff trainings.
  • Participating in La Casa Norte’s fundraising events.
  • Participating in on- and off-site staff trainings, workshops and outreach events as needed.
  • Collaborating in a team approach to develop new programs and/or protocols.
  • Perform other duties as required.

Qualifications

  • Bachelor’s degree in Accounting or business administration
  • 5 years’ experience working with local, state or federal contracts and vouchering
  • Proficient in Excel (Excel test required)
  • Excellent organizational skills, time-management and detail oriented
  • Energetic self-starter with ability to work independently and in team settings
  • Excellent oral, interpersonal, written, communication and project management skills
  • Strong attention to detail, with analytical and problem solving skills
  • Strong ability to organize, prioritize and perform multiple tasks concurrently
  • Manage time effectively and work within stringent deadlines
  • Exercise good judgment in safeguarding confidential or sensitive information

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Drop-In Case Manager
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

Casa Corazón is aimed at transforming the lives of homeless and at-risk youth, ages 16-24, by providing them with the stability, support, and guidance they need in order to become thriving members of society.  Program participants will receive street outreach and access to a variety of services including a drop in center with youth programming and meals, basic needs such as transportation and toiletries, and case management services focusing on a holistic, strength-based approach, with a focus on housing stability and educational, job readiness and placement.

This opening is for the Southside office of Casa Corazon located in the Back of the Yards community.  This is a full time position, eligible applicants must be available to work some evenings.

Expected Goals and Objectives

Goal One: To provide comprehensive advocacy and drop-in services to homeless youth ages 16-24.

  • Maintain professional relationships with all staff and clients
  • Support coverage and coordinate activities as necessary during drop in hours.
  • Conduct outreach on the west side to: schools, churches, other community service providers and locations that homeless youth congregate both formally and informally.
  • Assist Program Coordinator in the management of appropriate program development and effective service delivery.
  • Partner with participants to assess all barriers to safe and stable housing and provide referrals and access.
  • Provide life skills training, counseling, support, and guidance to youth as they work to overcome barriers to housing, employment and education.
  • Take advantage of key “teachable moments” to help youth develop skills in decision-making, conflict resolution, time management, etc.
  • Provide effective case management services to program participants utilizing a “strength-based” case management model and monitoring participants progress through modeling, mentoring and positive relationship building
  • Refer youth to other supportive services as needed, including food pantries, clothing closets, legal aid services, parenting classes, substance abuse and mental health counseling, etc.; coordinating these services as needed to obtain wrap-around supportive services for clients.
  • Advocate for clients as needed to shelters, landlords, employers, and other agencies or institutions.
  • Provide crisis intervention services to Casa Corazon youth as necessary
  • Accurately track and document all services provided utilizing LCN Tracking system and Client Track.
  • Plan a monthly schedule for events, activities, and food menu.

Goal Two: To work in a team approach to maintain a positive and safe milieu at Casa Corazon.

  • Observe environment to ensure safety of youth and staff by responding to emergencies, building repairs, safety hazards, crisis and incidents
  • Maintain a safe and healthy environment for staff and Youth through shared responsibilities of cleaning.  Encourage Youth to share in cleanliness of space through shared responsibility.
  • Maintain on-going dialogue with staff around areas of youth successes and challenges.
  • Follow up with any incident in a timely manner utilizing a strength-based approach.

Goal Three: Case Management Duties

  • Provide intake and assessment services.
  • Assist with applying to public aid benefits and obtain any necessary documentation.
  • Provide short term case management, including budgeting assistance, service planning, advocacy and referrals.
  • Use discretion to distribute CTA pass to youth if transportation is needed for employment, housing, appointments, or chore completion.
  • Identify housing opportunities for youth, (shelter, apartment, supportive housing program etc.).
  • Document all services in HMIS, Client Track, and paper file.
  • Collaborate with other internal programs to provide assistance to youth

Goal Four: Administrative Responsibilities

  • Provide the overall leadership and planning to operate drop-in services.
  • Coordinate staffing, workshops, food and programming.
  • Supervise all Drop-in staff, interns and volunteers.
  • Maintain organization and inventory of all toiletries, food, bus cards and other essential items.
  • Teach and implement the Declaration of Non-violence at Casa Corazon.
  • Provide clinical supervision to MSW and other graduate student interns as appropriate
  • Intermittently gather and complete data entry for various grant reports and development purposes.
  • Work in conjunction with Program Coordinator to meet program outcomes.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings and other staff trainings.
  • Participating in La Casa Norte’s fundraising events.
  • Participating in on and off site trainings, workshops and outreach events as needed.
  • Perform other duties as needed.

Qualifications

  • Bachelor’s degree required
  • Bilingual (Spanish/English) preferred.
  • Demonstrated desire and ability to work with youth experiencing homelessness, LGBTQ and at-risk urban youth.
  • Must be willing and able to pass a medical clearance and background check.
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, religion, age, sexual orientation and gender.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Valid Driver’s License and access to a vehicle required

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Rapid Re-housing Case Manager
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

La Casa Norte’s Rapid Re-housing program (RRH) assists people experiencing homelessness in transitioning into permanent housing. This is a Full Time position working Monday-Friday between the hours of 9am-6pm or 10am-7pm.

Expected Goals and Objectives

Goal One: To assist clients in obtaining stable, safe, affordable housing. 

  • Work collaboratively with families and individuals experiencing homelessness to assist them in obtaining and maintaining permanent, independent housing.
  • Work within LCN’s mission and philosophy of service, using Harm Reduction and Trauma Informed frameworks.
  • Using standard assessment tools, assess eligibility for RRH services and service level needed.
  • Conduct pre-housing assessments.
  • Conduct client advocacy via in-person, phone and/or letter for various participant needs; conduct advocacy to third party public benefit and service providers such as IDHS, Social Security, doctors, schools, etc.
  • Refer clients to other supportive services as needed, including food pantries, clothing closets, legal aid services, substance abuse and mental health services; coordinating these services as needed to obtain wrap-around support for clients.
  • Connecting clients to other LCN services, such as technology training, food programming, and youth services.
  • Assist households in increasing income through employment and/or benefits.
  • Provide budgeting and financial counseling to assist clients in becoming financially self-sufficient and in assuming responsibility for housing costs.
  • Provide counseling and life skills training to assist clients in making positive changes in their lives.
  • Work collaboratively with LCN’s Housing Location staff to assist clients in locating appropriate housing and developing positive relationships with landlords.
  • Attend apartment viewings and other appointments with clients.
  • Conduct independent home visits once clients are placed in housing.

Goal Two: To administer financial assistance to stabilize housing. 

  • Request financial assistance for security deposits and rental assistance as appropriate.
  • Conduct re-certification for households requiring more than three months of financial assistance.
  • Work with property owners and Housing Location staff to obtain all necessary documentation to support financial assistance requests.
  • Complete applications for other financial assistance with utilities, transportation, etc.
  • Maintain accurate and complete records of all financial assistance payments.
  • Mediate issues between tenants and landlords.

Goal Three: To create successful transition plans with households exiting the program. 

  • From point of intake, work with households to identify necessary steps to allows households to transition to permanent housing and assume all housing costs; create individualized service plans to pursue that goal.
  • Regularly review with clients’ progress toward self-sufficiency and identify any changes needed to service plan.
  • Educate clients on tenants’ rights and responsibilities
  • Conduct follow-up activities after clients exit the program to ensure that client remains stably housed.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending monthly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Working in team approach to develop new programs and/or protocols
  • Assisting with data collection and completion of program reports
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree in Social Work, Psychology or Counseling.
  • Bilingual (Spanish/English) preferred.
  • Knowledge of Chicago’s housing and human services system.
  • Knowledge of resources for homeless or at-risk families, such as housing, public benefits, mental illness and substance use.
  • Demonstrable written and oral communication and group facilitation skills.
  • Ability to work independently and as part of a team.
  • Computer proficiency required
  • Access to a car, and valid driver’s license required.

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Youth Empowerment Specialist
Part Time

“La Casa Norte’s is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

Casa Corazón is aimed at transforming the lives of homeless and at-risk youth, ages 16-24, by providing them with the stability, support, and guidance they need in order to become thriving members of society.  Program participants will receive street outreach and access to a variety of services including a drop in center with youth programming and meals, basic needs such as transportation and toiletries, and case management services focusing on a holistic, strength-based approach, with a focus on housing stability and educational, job readiness and placement.

This is an overnight, part-time position.

Expected Goals and Objectives

  • To supervise and monitor client activities to maintain a safe and stable living environment
  • Maintain professional relationships with all clients
  • Supervise and ensure safety of the milieu
  • Communicate in a timely and accurate fashion within the program (i.e. client intakes, incident reports, contact with youth’s families, facilities inventories, and all shift log entries) and complete all required documentation
  • Support and implement the policies and philosophies of the program and of La Casa Norte including but not limited to Harm Reduction and Sanctuary Model frameworks.
  • Utilize de-escalation and crisis intervention skills when needed in a supportive and caring manner
  • To work in team approach to assist clients in achieving service plan goals
  • Conduct intake needs assessment, create initial action plan and refer clients to appropriate services
  • Engage youth in discussion relevant to goals, strengths and barriers to stability
  • Coordinate with other staff to ensure continuity of services, to help youth develop important life skills
  • Model effective and respectful communication with clients and other staff members
  • Create and foster leadership opportunities for youth to encourage their personal development and the overall health of the community.
  • Take advantage of “key teachable moments” to help youth develop skills in decision making, conflict resolution, time management, etc.
  • Provide and coordinate life skills workshops to youth focused on personal hygiene, sexuality, financial literacy, household management, conflict resolution, anger management, and other areas as needed.
  • Implement established structure of support and accountability within the program to allow youth to fully develop in all areas of their life
  • Implement standards of cleanliness and maintenance by performing duties and requesting repairs
  • Lead clients in the upkeep of the Low Thresholds Program and work with clients to ensure that necessary tasks are completed
  • Clean and sanitize areas as needed to ensure the standard of cleanliness and sanitation is maintained at all times.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending monthly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Working in team approach to develop new programs and/or protocols
  • Assisting with data collection and completion of program reports
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree preferred but not required
  • Demonstrated desire and ability to work with homeless, at-risk and adjudicated populations, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations.
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours as needed and have impeccable attendance

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Current Internships

Grants Intern

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

Office hours are Monday to Friday between 9am- 6pm or 10am-7pm; also some evenings and weekend.

General Function:

Position Responsibilities: 

  • Working in coordination with the Director of Development, Grant Coordinator and other LCN staff, participate in the private and public grants process using Raiser’s Edge and other tools, including database tracking, proposal and report creation and editing, and filing protocols.
  • Compile prospect funding profiles for new and existing funding sources (foundation, corporation, organizational, individual and government) using Raiser’s Edge and other tools.
  • Update and compile information for proposal and report submissions
  • Review proposals prepared by program staff for spelling and grammatical accuracy to ensure high quality submissions
  • Prepare other general correspondence, as necessary
  • Other duties as assigned

Qualifications:

  • Knowledge of development operations
  • Detail oriented, excellent organizational and time-management skills
  • Excellent oral, interpersonal, written and communication skills
  • Proficiency in MS Office Suite (Excel, PowerPoint, Word), knowledge of Raiser’s Edge
  • Strong ability to organize, prioritize and perform multiple tasks
  • Exercise good judgment in safeguarding confidential or sensitive information

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Finance Intern

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

This internship position is unpaid. It will be located in the west neighborhood of Humboldt Park.

General Function:

Position Responsibilities: 

  • Support the Finance Department
  • Learn to work with Fund Accounting
  • Perform administrative tasks
  • Perform accounts payable tasks
  • Prepare journal entries
  • Assist in Government Contract vouchering

Qualifications:

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Insistitution.
  • Current Class standing of sophomore or above (30 credits)
  • Cumulative GPA of 3.0 or higher
  • Must be 18 years of age or older
  • Previous work experience in an office environment
  • Ability to take direction and manage time effectively, as well as independently
  • Organized and attentive to detail
  • Flexible and adaptable
  • Strong communication skills
  • Responsible and reliable
  • Creative Self-starter
  • Excellent computer/Excel skills
  • Desire to work in a not-for profit setting

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Operations Intern

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

This internship position is unpaid. It is located in the west neighborhood of Humboldt Park.

General Function:

Position Responsibilities: 

  • Perform administrative tasks
  • Collecting supporting documentation for processing from department heads and staff.
  • Perform fundamental Human Resource functions including benefits, personnel files, assists in the coordination of new-employee orientation, data entry, maintain and create filing systems, editing, proofreading, payment requests and other business related forms and documents.
  • Assists with meetings, conferences and other organizational activities and select special events.
  • Data processing operations and management information services.

Qualifications:

  • Ready and willing to learn, open to mentorship and a wide-ranging business operational experience
  • Ability to receive direction with effective time management as well as work independently
  • Organized and attentive to detail
  • Flexible and adaptable
  • Strong communication skills
  • Responsible and reliable
  • Innovative, forward thinking self-starter
  • Strong computer skills

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La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.

If you are interested in an Internship at La Casa Norte, please call +1 (773) 276-4900, extension #222 or email jobs@lacasanorte.org.


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La Casa Norte - 3533 W. North Avenue / Chicago, IL 60647 / Telephone - (773) 276 4900 / Fax - (773) 342 4253