Careers & Internships

Are you interested in working for an organization whose mission is to serve youth and families confronting homelessness?

Our team of over 80 employees is highly qualified, motivated and committed to helping people get a second chance. We offer rewarding projects, and a friendly, welcoming and supportive work environment.

La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.

To apply:

Please send your resume, cover letter, and salary requirements to jobs@lacasanorte.org with the job position as the email subject, or fax to +1 (773) 342-4253. No telephone calls please.

Current Job Openings

Click on the job name to read more about the position.

Housing Program Coordinator
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Housing Advocacy Program provides case management and assistance in obtaining permanent housing for families and youth involved in the child welfare system.

This is a full time position working Monday – Friday, from 9:00 a.m. – 6:00 p.m. or 10:00 a.m. – 7:00 p.m.

Expected Goals and Objectives

To supervise, monitor, and provide oversight of day-to-day operations of Housing Advocacy Program.

  • Working consistently within LCN’s mission, vision, and philosophy of service, including Harm Reduction and Trauma-Informed Care frameworks.
  • Manage program referrals and case assignment. Ensure all referrals receive follow up within one business day of receipt.
  • Act as primary point of contact with Department of Family and Children supervisors and case workers, as well as with the DCFS office of Housing and Cash Assistance.
  • Attend all required meetings with DCFS Office of Housing and Cash assistance, with local Housing Authorities, and with other Chicago homeless services providers.
  • Oversee case management activities to support participants’ housing placement, retention, and progress on individual goals, including increasing income, improving health and wellness, increasing life skills, and family stability and reunification.
  • Communicate in a timely and accurate fashion both internally (i.e. incident reports, supervision, disciplinary action, billing, and case note entries) and externally (i.e. maintenance requests, supply orders, funding reports).
  • Develops and maintains professional relationships with appropriate community providers, organizations, etc., to ensure that participants are connected to appropriate community supports.
  • Responsible for day to day logistics of programming including staff scheduling, case assignments, and
  • Create annual Program Plan and associated work plan which guides the program services and development of the program and reports quarterly on progress.
  • Provide crisis intervention as needed in response to staff, landlord, client, or other concerns.

To supervise, monitor, and provide oversight of day-to-day operations of the Information & Referral functions.

  • Work with Information & Referral Specialist and receptionists to ensure that all clients seeking assistance receive appropriate services
  • Ensure accurate collection of demographic information, referral activities, and outcomes for grants and contracts.
  • Facilitate reconnection of former clients with La Casa Norte programming staff as appropriate.
  • Assist with planning and overseeing community engagement activities- maintain meaningful knowledge of community agencies providing a spectrum of services, and oversee La Casa Norte’s community outreach activities.

To provide overall supervision of the program staff and participants through a number of human resources activities.

  • Conducts regular supervision meetings with all staff, including clinical supervision to support adherence to all LCN service frameworks, and task supervision to manage staff workload and task completion; document topics in supervision notes.
  • Provide live supervision during home visits and other client meetings as needed for safety, client, engagement, and training purposes
  • Provide regular feedback to staff on their performance, including informal feedback, 90 day evaluations and annual performance evaluations
  • In collaboration with Leadership team, conducts hiring, discipline, promotion, termination and other relevant employment transactions regarding the performance of program staff
  • Facilitate team meetings and other activities to share information and build team cohesion.
  • Ensure all new employees are properly trained in policies, protocols, and philosophy of care at La Casa Norte and create opportunities for additional professional development for all staff.
  • Supervises social work and other interns and volunteers as needed

To help families and youth maintain stable housing and exit to other permanent housing by:

  • Support and implement the policies and philosophies of the program and of La Casa Norte
  • Take advantage of key “teachable moments” to help participants develop skills in decision making, conflict resolution, time management, etc
  •  Review action plans and case management activities to ensure appropriate service to support participant progress.
  • Maintain positive working relationships with DCFS and private referring agencies.
  • Support case managers in mediating any landlord tenant issues, including referrals to legal assistance as needed.
  • With case managers, develop intervention plans to address issues that may pose a threat to participants’ housing retention, health, and safety.

Manages data collection, program reporting, and program evaluation to support continued improvement and ongoing funding.

  • Ensures the accuracy and timeliness of program data and documentation requirements including Client Track, HMIS, funder reports, and paper files. Conducts regular Quality Insurance checks of data tracking systems and trains staff on their use as needed.
  • Ensure that all staff meet their billing quota; problem solve with staff to ensure both high quality of service and adequate billing to maintain program revenue.
  •  Prepare monthly bills for DCFS; ensure accuracy of bills and supporting documentation.
  • Complete internal and external quarterly reporting.
  • Work closely with development and finance departments to deliver effective and forward thinking programming that meet the expectations of our funders.
  • Collects additional evidence of program effectiveness including client stories and testimonials.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Minimum of 5 years of experience in the sector, with some past supervision responsibility.
  • Bachelor’s degree required, masters preferred but not required with applicable experience
  • Demonstrated desire and ability to work with families, young adults, and children experiencing homelessness
  • Ability to work independently and as part of a team
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, religion, age, sexual orientation and gender.
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed including weekends, evenings and mornings and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Ability to pass an Illinois DCFS Background Check

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Bilingual Case Manager for Scattered Site Supportive Housing Program
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

This is a full-time position working Monday through Friday, with one Saturday per month and some evening hours required, including on-call responsibilities.

Expected Goals and Objectives

Goal One: To assist clients in maintaining stable, safe, affordable housing by:

  • Working consistently within LCN’s mission, vision, philosophy of service, including Harm Reduction and Trauma-Informed Care frameworks.
  • Use Motivational Interviewing techniques to facilitate positive behavioral change.
  • Performing intensive case management to identify clients’ service needs, strengths and resources.
  • Perform case management while conducting independent home visits to sustain clients’ ongoing stability.
  • Developing and implementing service plan with client outlining clear goals and tasks along path to clients’ housing stability and financial self-sufficiency.
  • Utilize clinical skills and knowledge of family systems to guide case management sessions and to intervene or refer as appropriate.
  • Providing clients with the motivation, support and encouragement needed to empower themselves.
  • Counseling and mentoring clients in both individual and group settings.
  • Conduct regular life skills assessments.
  • Delivering life skills training through both formal and informal techniques to address important issues such as conflict resolution, financial management and budgeting, health and nutrition, mental and emotional health, safe sex, etc.
  • Provide crisis intervention as needed.
  • Maintaining excellent and open communication with clients and following-up with clients on a regular basis
  • Participate in On-Call rotation to provide crisis support to clients during nights and weekends.
  • Documenting all services in a timely and accurate manner.
  • Utilizing Homeless Management Information Systems, Client Track, and other database systems as required to enter client information and to document services.

Goal Two: To connect clients to community resources

  • Conduct client advocacy via in-person, phone, and/or letter for various participant needs; conduct advocacy to third party public benefit and service providers such as IDHS, Social Security, doctors, schools, etc.
  • Referring clients to other supportive services as needed, including housing, food pantries, clothing closets, legal aid services, substance abuse and mental health counseling.; coordinating these services as needed to obtain wrap-around support for clients.
  • Provide quality internal referrals for employment, education, housing location, or other LCN services as needed.
  • Educating clients regarding positive uses of financial institutions & credit, payday loan alternatives, and credit repair services.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Working in team approach to develop new programs
  • Assisting with data collection and completion of program reports
  • Performing other duties as needed

Qualifications

  • Bachelors Degree required, Masters Degree in social work, psychology or counseling preferred.
  • Bilingual (English/Spanish) required.
  • Must be available to work one Saturday a month and some evenings.
  • Knowledge of and familiarity with family systems.
  • Experience working with homeless and at-risk populations.
  • Knowledge of Chicago’s housing and human services system.
  • Knowledge of resources for homeless or at risk families such as housing, public benefits, mental illness and substance use.
  • Demonstrable written and oral communication and group facilitation skills.
  • Computer proficiency required.
  • Valid driver’s license, proof of insurance and access to a vehicle

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Youth Empowerment Specialist for Casa Corazon Emergency Beds Program
Part Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Casa Corazon Emergency Beds Program is aimed at providing safe and enriching emergency housing for homeless youth, ages 18-24. The program is open 365 days a year from 9pm to 9am and provides immediate housing and other enriching activities to impact the lives of youth and help them achieve their life goals.

Expected Goals and Objectives

To supervise and monitor resident activities to maintain a safe and stable living environment

  • Maintain professional relationships with all residents.
  • Supervise and ensure safety of the milieu.
  • Communicate in a timely and accurate fashion within the program (ie. client intakes, incident reports, contact with youths’ families, facility inventories, and all shift log entries) and complete all required documentation.
  • Support and implement the policies and philosophies of the program and of La Casa Norte including but not limited to Harm Reduction and Sanctuary Model frameworks.
  • Utilize de-escalation and crisis intervention skills when needed in a supportive and caring manner.

To work in a team approach to assist residents in achieving service plan goals

  • Conduct intake needs assessment, create initial action plan and refer residents to appropriate services.
  • Engage youth in discussions relevant to goals, strengths and barriers to stability.
  • Coordinate with other staff including Drop-in Case Manager to ensure continuity of services.

To help youth develop important life skills

  • Model effective and respectful communication with residents and other staff members while creating a standard of healthy communication for other staff and residents.
  • Create and foster leadership opportunities for youth to encourage their personal development and the overall health of the community of Low Threshold Shelter Program.
  • Take advantage of key “teachable moments” to help youth develop skills in decision making, conflict resolution, time management, etc.
  • Provide and coordinate life skills workshops to youth focused on personal hygiene, sexuality, financial literacy, household management, conflict resolution, anger management, and other areas as needed.
  • Implement established structure of support and accountability within the program to allow youth to fully develop in all areas of their life.

To implement standards of cleanliness and maintenance by performing duties and requesting repairs

  • Leading residents in the upkeep of the Low Threshold Program and working with residents to ensure that necessary tasks are completed.
  • Cleaning and sanitizing areas as needed to ensure standard of cleanliness and sanitations is kept up at all times.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending bi-weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree preferable, but not required with relevant experience
  • Demonstrated desire and ability to work with homeless, runaway and at-risk urban youth.
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Demonstrate ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Be subjected to a DCFS background check and complete a medical clearance

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Weekend Overnight Youth Empowerment Specialist for Solid Ground Supportive Housing
Part Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Solid Ground Supportive Housing Program is aimed at transforming the lives of homeless, at-risk male youth, ages 16-21, by providing them with the stability, support, and guidance they need in order to become thriving members of society. Program participants will receive comprehensive case management services focusing on a holistic, strength-based approach, as well as educational and vocational training.

This is a part-time position working weekend daytime or weekend overnights.

Expected Goals and Objectives

Goal One: To supervise and monitor resident activities to maintain a safe and stable living environment

  • Maintain professional relationships with all residents
  • Supervise and ensure safety of the milieu
  • Communicate in a timely and accurate fashion within the program (i.e. incident reports, contact with youths’ families, facility inventories, and all shift log entries) and complete all required documentation.
  • Support and implement the policies and philosophies of the program and of La Casa Norte including but not limited to Harm Reduction and Sanctuary Model frameworks.
  • Utilize de-escalation and crisis intervention skills when needed in a supportive and caring manner.

Goal Two: To work in a team approach to assist residents in achieving service plan goals

  • Engage youth in discussions relevant to goals, strengths and barriers to stability
  • Participate in weekly staff meetings, case review meetings, and other meetings as instructed by the Program Manager.
  • Follow through with specific service plan goals as outlined by Case Manager and provide referrals and support where needed.

Goal Three: To help youth develop important life skills

  • Model effective and respectful communication with residents and other staff members while creating a standard of healthy communication for other staff and residents.
  • Create and foster leadership opportunities for youth to encourage their personal development and the overall health of the community of Solid Ground.
  • Take advantage of key “teachable moments” to help youth develop skills in decision making, conflict resolution, time management, etc.
  • Provide and coordinate life skills workshops to youth focused on personal hygiene, sexuality, financial literacy, household management, conflict resolution, anger management, and other areas as needed.
  • Implement established structure of support and accountability within the program to allow youth to fully develop in all areas of their life.

Goal Four: To implement standards of cleanliness and maintenance by performing duties and requesting repairs

  • Leading residents in the upkeep of Solid Ground and working with residents to ensure that necessary tasks are completed.
  • Cleaning and sanitizing areas as needed to ensure standard of cleanliness and sanitations is kept up at all times.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending bi-weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree preferable, but not required with relevant experience
  • Demonstrated desire and ability to work with homeless, runaway and at-risk urban youth.
  • Bilingual Preferred
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Demonstrate ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Be subjected to a DCFS background check and complete a medical clearance

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Current Internships

Finance Intern

Program/Department: Finance Department

Location: 2845 W. McLean Avenue, Chicago

This is an unpaid internship position and is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

Primary Tasks and Responsibilities

  • Support the Finance Department
  • Perform accounts payable tasks
  • Prepare journal entries
  • Assist in Government Contract vouchering
  • Perform administrative tasks
  • Learn to work with Fund Accounting

Applicant Strengths and Qualities

Required:

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution.
  • Current Class standing of sophomore or above (30 credits)
  • Cumulative GPA of 3.0 or higher
  • Must be 18 years of age or older

Preferred:

  • Previous work experience in an office environment
  • Ability to take direction and manage time effectively, as well as independently
  • Organized and attentive to detail
  • Flexible and adaptable
  • Strong communication skills
  • Responsible and reliable
  • Creative Self-starter
  • Excellent computer/Excel skills
  • Desire to work in a not-for profit setting

Schedule: Hours are available Monday- Friday 9AM – 7PM.

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Community Referral Intern

Program/Department: Community Engagement

Location: 2845 W. McLean Avenue, Chicago

This is an unpaid internship position and is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

La Casa Norte serve youth and families confronting homelessness. La Casa Norte is the lead agency for the Northwest Food Partners Network (NFPN), a coalition that brings together people and organizations on Chicago’s Northwest side who are interested in reducing community hunger and improving residents’ quality of life.

The purpose of this internship is to support adults and families who access food pantries and free hot meal programs within the NFPN by connecting them to social services, health care, housing and other resources to increase self-sufficiency and wellness.

Primary Tasks and Responsibilities

  • Support Community Referral Program clinical staff in one-on-one meetings with clients where they provide information and referrals to wraparound services according to client needs.
  • Conduct intake assessments with clients in a food pantry or free hot meal setting.
  • Research community resources and mental health strategies to best address the needs expressed by clients.
  • Document all services as required by LCN’s data entry policy; assist staff with obtaining documentation of all outcomes achieved.
  • Learn and implement Motivational Interviewing strategies to help clients reduce risky behavior and to progress toward their individual goals.
  • Effectively work with highly vulnerable individuals and families who have experienced hunger, poverty, trauma, and mental illness.
  • Research and learn about LCN’s service frameworks; gain an understanding of homelessness and hunger as they impact adults and families.
  • Assist with other tasks related to Community Engagement and the Northwest Food Partners Network as needed.
  • Assist with LCN special events and fundraising efforts as needed.

Applicant Strengths and Qualities

Required:

  • Ability to engage with and build rapport with participants
  • Ability to demonstrate empathy
  • Good organizational and communication skills
  • Ability to demonstrate a non-judgmental attitude, a person-centered approach, and a strengths-based perspective.
  • Willingness to use a harm reduction approach to risky behaviors
  • Comfortable working with LGBTQ individuals
  • Willingness to provide services at several sites throughout Chicago’s Northwest side after receiving training

Preferred:

  • Previous social service experience, including volunteer and internship experience
  • Spanish/English bilingual
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Access to a car

Schedule: Hours are available Monday- Friday 9AM – 6PM.

Additional Requirements:

All La Casa Norte interns are expected to follow and abide by the National Association of Social Workers’ (NASW) and the American Counseling Association’s (ACA) Code of Ethics. In addition, Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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Development Intern – Special Events

Program/Department: Development

Location: 2845 W. McLean Avenue, Chicago

This is an unpaid internship position and is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

Primary Tasks and Responsibilities

  • Assists with the planning and coordination of meetings and events.
  • Assists with on-site event management, including but not limited to set-up and break-down.
  • Maintain up-to-date event documents.
  • Procure and organize supplies for events.
  • Conducts data input into Raiser’s Edge database system.
  • Other general fundraising and admin duties as assigned.

Applicant Strengths and Qualities

  • Strong interpersonal, verbal and written communication skills
  • Interest in the nonprofit sector
  • Working knowledge of Microsoft Office Suite
  • Raiser’s Edge or other database experience a plus, but not required.

Schedule: Available for 15-20 hours per week between 9a-7pm. Some late evening and weekend will be required.

Additional Requirements:

Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.

If you are interested in an Internship at La Casa Norte, please call +1 (773) 276-4900, extension #222 or email jobs@lacasanorte.org.


2017 ©
La Casa Norte - 3533 W. North Avenue / Chicago, IL 60647 / Telephone - (773) 276 4900 / Fax - (773) 342 4253