Careers & Internships

Are you interested in working for an organization whose mission is to serve youth and families confronting homelessness?

Our team of over 80 employees is highly qualified, motivated and committed to helping people get a second chance. We offer rewarding projects, and a friendly, welcoming and supportive work environment.

La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.

To apply:

Please send your resume, cover letter, and salary requirements to jobs@lacasanorte.org with the job position as the email subject, or fax to +1 (773) 342-4253. No telephone calls please.

Current Job Openings

Click on the job name to read more about the position.

Associate Director of Programs
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

This is a full-time position which requires flexibility to work evenings as necessary and one weekend shift per month.

Expected Goals and Objectives

To ensure that all programs meet/exceed performance expectations related to efficiency, effectiveness, quality outcomes and high satisfaction among youth and families

  • Oversees program operations and works with Program Coordinators to ensure effective management of day to day issues, successes and challenges that arise.
  • Provide clinical supervision to Program Coordinators to help them develop and grow as helping professionals in a performance based industry serving youth and families with complex needs.
  • Provide clinical consultation to direct service staff, case managers and subcontractors to improve clinical understanding, competency in service delivery and creative intervention strategies.
  • Directly observes, shadows and participates in program operations including evenings as necessary and one weekend shift per month.
  • Provide crisis assessment and intervention services as indicated.
  • Is on-call to Program Coordinators and on-call staff to provide clinical guidance and direction during behavioral health crises
  • Responsible for identifying program resources and developing terms of partnerships, linkages and sub-contracts as needed.
  • Responsible for monitoring external service subcontractors to ensure quality and appropriateness of behavioral health services, and to routinely monitor the progress of youth and families participating in services.
  • Implements, monitors and evaluates quality improvement initiatives for programs and outcomes for youth and families, including client satisfaction measures.

To ensure the on-going development and expertise of direct service staff, professional staff and interns

  • Provide clinical supervision to Masters’ level staff to help meet their professional licensing requirements.
  • Manage intern program: Assess, screen, place strategically to enhance programs’ operations, provide supervision and evaluate performance. Acts as a liaison to referring colleges and universities.
  • Assess staff training needs on an on-going basis. Shares in the provision of training for staff, or obtains needed training resources.

To communicate and work effectively with the Leadership Team and Administration

  • Effectively collaborates with the VP of Strategy & Programs, Leadership Team and Administration and assists in representing La Casa Norte with funders, State agencies, regulatory authorities, elected officials, emergency personnel, legal service bureaus, community partners, etc.
  • Provide regular and timely updates to the VP of Strategy & Programs regarding major programmatic events as well as the progress, needs and overall status of programs.
  • Oversees implementation pertaining to the expansion of existing services.
  • Collaborates with the VP of Strategy and Programs regarding new program designs and implementation.
  • Consults with the Director of Operations pertaining to programs with direct service staff issues and facilities.
  • Other duties as assigned and/or as needed to ensure proper functioning of programs.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending bi-weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Demonstrated desire and ability to work with homeless, at-risk and adjudicated populations, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • MSW or MA Counseling; is licensed in the State of Illinois as LCSW (preferred) or LCPC
  • At least 3-5 years post-graduate experience providing direct therapy to at-risk persons with a wide array of serious behavioral health disorders or trauma history
  • Demonstrates advanced knowledge of principles and practices in the following methodologies: Harm Reduction, Motivational Interviewing, Trauma Informed Care, Positive Youth Development and Cognitive-Behavioral Therapy
  • At minimum of 2 years of Clinical Supervisory experience and program management experience
  • Excellent verbal and written communication skills
  • Demonstrated ability to work effectively and supportively with others
  • Willingness to work flexible hours based on programs’ needs and have impeccable attendance
  • Valid driver’s license and reliable access to a car
  • Ability to pass a DCFS background check is required

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Housing Program Coordinator
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Housing Advocacy Program provides case management and assistance in obtaining permanent housing for families and youth involved in the child welfare system.

This is a full time position working Monday – Friday, from 9:00 a.m. – 6:00 p.m. or 10:00 a.m. – 7:00 p.m.

Expected Goals and Objectives

To supervise, monitor, and provide oversight of day-to-day operations of Housing Advocacy Program.

  • Working consistently within LCN’s mission, vision, and philosophy of service, including Harm Reduction and Trauma-Informed Care frameworks.
  • Manage program referrals and case assignment. Ensure all referrals receive follow up within one business day of receipt.
  • Act as primary point of contact with Department of Family and Children supervisors and case workers, as well as with the DCFS office of Housing and Cash Assistance.
  • Attend all required meetings with DCFS Office of Housing and Cash assistance, with local Housing Authorities, and with other Chicago homeless services providers.
  • Oversee case management activities to support participants’ housing placement, retention, and progress on individual goals, including increasing income, improving health and wellness, increasing life skills, and family stability and reunification.
  • Communicate in a timely and accurate fashion both internally (i.e. incident reports, supervision, disciplinary action, billing, and case note entries) and externally (i.e. maintenance requests, supply orders, funding reports).
  • Develops and maintains professional relationships with appropriate community providers, organizations, etc., to ensure that participants are connected to appropriate community supports.
  • Responsible for day to day logistics of programming including staff scheduling, case assignments, and
  • Create annual Program Plan and associated work plan which guides the program services and development of the program and reports quarterly on progress.
  • Provide crisis intervention as needed in response to staff, landlord, client, or other concerns.

To supervise, monitor, and provide oversight of day-to-day operations of the Information & Referral functions.

  • Work with Information & Referral Specialist and receptionists to ensure that all clients seeking assistance receive appropriate services
  • Ensure accurate collection of demographic information, referral activities, and outcomes for grants and contracts.
  • Facilitate reconnection of former clients with La Casa Norte programming staff as appropriate.
  • Assist with planning and overseeing community engagement activities- maintain meaningful knowledge of community agencies providing a spectrum of services, and oversee La Casa Norte’s community outreach activities.

To provide overall supervision of the program staff and participants through a number of human resources activities.

  • Conducts regular supervision meetings with all staff, including clinical supervision to support adherence to all LCN service frameworks, and task supervision to manage staff workload and task completion; document topics in supervision notes.
  • Provide live supervision during home visits and other client meetings as needed for safety, client, engagement, and training purposes
  • Provide regular feedback to staff on their performance, including informal feedback, 90 day evaluations and annual performance evaluations
  • In collaboration with Leadership team, conducts hiring, discipline, promotion, termination and other relevant employment transactions regarding the performance of program staff
  • Facilitate team meetings and other activities to share information and build team cohesion.
  • Ensure all new employees are properly trained in policies, protocols, and philosophy of care at La Casa Norte and create opportunities for additional professional development for all staff.
  • Supervises social work and other interns and volunteers as needed

To help families and youth maintain stable housing and exit to other permanent housing by:

  • Support and implement the policies and philosophies of the program and of La Casa Norte
  • Take advantage of key “teachable moments” to help participants develop skills in decision making, conflict resolution, time management, etc
  •  Review action plans and case management activities to ensure appropriate service to support participant progress.
  • Maintain positive working relationships with DCFS and private referring agencies.
  • Support case managers in mediating any landlord tenant issues, including referrals to legal assistance as needed.
  • With case managers, develop intervention plans to address issues that may pose a threat to participants’ housing retention, health, and safety.

Manages data collection, program reporting, and program evaluation to support continued improvement and ongoing funding.

  • Ensures the accuracy and timeliness of program data and documentation requirements including Client Track, HMIS, funder reports, and paper files. Conducts regular Quality Insurance checks of data tracking systems and trains staff on their use as needed.
  • Ensure that all staff meet their billing quota; problem solve with staff to ensure both high quality of service and adequate billing to maintain program revenue.
  •  Prepare monthly bills for DCFS; ensure accuracy of bills and supporting documentation.
  • Complete internal and external quarterly reporting.
  • Work closely with development and finance departments to deliver effective and forward thinking programming that meet the expectations of our funders.
  • Collects additional evidence of program effectiveness including client stories and testimonials.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Minimum of 5 years of experience in the sector, with some past supervision responsibility.
  • Bachelor’s degree required, masters preferred but not required with applicable experience
  • Demonstrated desire and ability to work with families, young adults, and children experiencing homelessness
  • Ability to work independently and as part of a team
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, religion, age, sexual orientation and gender.
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed including weekends, evenings and mornings and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Ability to pass an Illinois DCFS Background Check

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Case Manager for Casa Corazon Drop-in Program
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

Casa Corazón is aimed at transforming the lives of homeless and at-risk youth, ages 16-24, by providing them with the stability, support, and guidance they need in order to become thriving members of society. Program participants will receive street outreach and access to a variety of services including a drop in center with youth programming and meals, basic needs such as transportation and toiletries, and case management services focusing on a holistic, strength-based approach, with a focus on housing stability and educational, job readiness and placement.

This opening is for the Southside office of Casa Corazon located in the Back of the Yards community. This is a full time position working Monday 1pm-10pm, Wednesday 9am-7pm Friday 9am-7pm. These hours may change slightly from week to week so please be flexible. Eligible applicants must be available to work evenings.

Expected Goals and Objectives

To provide comprehensive advocacy and drop-in services to homeless youth ages 16-24

  • Maintain professional relationships with all staff and clients.
  • Support coverage and coordinate activities as necessary during drop-in hours.
  • Conduct outreach on the west side to: schools, churches, other community service providers and locations that homeless youth congregate both formally and informally.
  • Assist Program Coordinator in the management of appropriate program development and effective service delivery.
  • In partnership with participants to assess all barriers to safe and stable housing and provide referrals and access.
  • Providing life skills training, counseling, support, and guidance to Youth as they work to overcome barriers to housing, employment and education.
  • Take advantage of key “teachable moments” to help youth develop skills in decision-making, conflict resolution, time management, etc.
  • Provide effective case management services to program participants utilizing a “strength-based” case management model and monitoring participants progress through modeling, mentoring and positive relationship building.
  • Referring youth to other supportive services as needed, including food pantries, clothing closets, legal aid services, parenting classes, substance abuse and mental health counseling, etc; coordinating these services as needed to obtain wrap-around supportive services for clients.
  • Advocating for clients as needed to shelters, landlords, employers, and other agencies or institutions.
  • Provide crisis intervention services to Casa Corazon youth as necessary.
  • Accurately tracking and documenting all services provided utilizing LCN Tracking system and Client Track.
  • Plan a monthly schedule for events, activities, and food menu.

To work in a team approach to maintain a positive and safe milieu at Casa Corazon

  • Observes environment to ensure safety of youth and staff by responding to emergencies, building repairs, safety hazards, crisis and incidents.
  • Maintains a safe and healthy environment for staff and Youth through shared responsibilities of cleaning. Encourage Youth to share in cleanliness of space through shared responsibility.
  • Maintain on-going dialogue with staff around areas of youth successes and challenges.
  • Follow up with any incident in a timely manner utilizing a strength-based approach.

Case Management Duties

  • Provide intake and assessment services.
  • Assist with applying to public aid benefits and obtain any necessary documentation.
  • Provide short term case management, including budgeting assistance, service planning, advocacy and referrals.
  • Use discretion to distribute CTA pass to youth if transportation is needed for employment, housing, appointments, or chore completion.
  • Identify housing opportunities for youth, (shelter, apartment, supportive housing program etc).
  • Document all services in HMIS, Client Track, and paper file.
  • Collaborate with other internal programs to provide assistance to youth.

Administrative Responsibilities

  • Provide the overall leadership and planning to operate drop-in services.
  • Coordinate staffing, workshops, food and programming.
  • Supervise all Drop-in staff, interns and volunteers.
  • Will maintain organization and inventory of all toiletries, food, bus cards and other essential items.
  • Teach and implement the Declaration of Non-violence at Casa Corazon.
  • Provide clinical supervision to MSW and other graduate student interns as appropriate.
  • Intermittently gather and complete data entry for various grant reports and development purposes.
  • Work in conjunction with Program Coordinator to meet program outcomes.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Participating in on- and off-site staff trainings, workshops and outreach events as needed
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree required with two years relevant experience
  • Bilingual (Spanish and English) Preferred
  • Demonstrated desire and ability to work with youth experiencing homelessness, LGBTQ and at-risk urban youth
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Valid Driver’s License and own vehicle (Required)

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Drop-In Specialist for Casa Corazon
Full Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

Casa Corazón is aimed at transforming the lives of homeless and at-risk youth, ages 16-24, by providing them with the stability, support, and guidance they need in order to become thriving members of society. Program participants will receive street outreach and access to a variety of services including a drop in center with youth programming and meals, basic needs such as transportation and toiletries, and case management services focusing on a holistic, strength-based approach, with a focus on housing stability and educational, job readiness and placement.

Expected Goals and Objectives

To provide comprehensive advocacy and drop-in services to homeless youth ages 16-24

  • Maintain professional relationships with all staff and clients.
  • Support coverage and coordinate activities as necessary during drop-in hours.
  • Conduct outreach on the west side to: schools, churches, other community service providers and locations that homeless youth congregate both formally and informally.
  • Providing life skills training, counseling, support, and guidance to youth as they work to overcome barriers to housing, employment and education.
  • Take advantage of key “teachable moments” to help youth develop skills in decision-making, conflict resolution, time management, etc.
  • Provide crisis intervention services to Casa Corazon youth as necessary
  • Accurately tracking and documenting all services provided utilizing internal database.
  • Plan a monthly schedule for events, activities, and food menu.
  • Deliver twice weekly psychoeducational programming to youth during drop-in hours.
  • Collaborate with other internal programs to provide assistance to youth

Goal Two: Provide outreach services to homeless youth ages 16-24

  • Conduct targeted and organized outreach to youth serving entities such as schools, park districts, community based organizations, and law enforcement agencies in order to recruit youth who could benefit from our services.
  • Conduct street outreach to locations where youth experiencing homelessness congregate both formally and informally.
  • Deliver presentations about the services of Casa Corazon to both small and large groups of people in an engaging and informative manner.
  • Maintain an organized outcomes based accounting of outreach efforts and contacts with homeless youth and necessary follow-up.

Goal Three: To work in a team approach to maintain a positive and safe milieu at Casa Corazon

  • Observes environment to ensure safety of youth and staff by responding to emergencies, building repairs, safety hazards, crisis and incidents.
  • Maintains a safe and healthy environment for staff and Youth through shared responsibilities of cleaning.
  • Maintain on-going dialogue with staff around areas of youth successes and challenges.
  • Follow up with any incident in a timely manner utilizing a strength base approach.

Goal Four: Administrative Responsibilities

  • Will maintain organization and inventory of all toiletries, food, bus cards and other essential items.
  • Teach and implement the declaration of non-violence at Casa Corazon.
  • Intermittently gather and complete data entry for various grant reports and development purposes.
  • Work in conjunction with Program Manager and Drop in Coordinator to meet program outcomes.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Participating in on- and off-site staff trainings, workshops and outreach events as needed
  • Performing other duties as needed

Qualifications

  • Demonstrated desire and ability to work with homeless, at-risk and adjudicated populations, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service
  • Bilingual (English/Spanish) preferred
  • Ideal candidate will have at least six months experience working with at-risk, homeless and/or adjudicated youth
  • Knowledge regarding the social, economic, and cultural patterns of Latino and African American populations.
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours as needed and have impeccable attendance.

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Housing Advocacy Case Aide
Part Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels. La Casa Norte’s (LCN) Housing Advocacy Program provides bilingual case management, housing location, and income support services to families and youth who have an open child welfare case and are homeless or at-risk. Our services focus on helping households obtain stable housing and avoid family separation.

This is a part time position working 28 hours per week.

Expected Goals and Objectives

  • Conducting landlord outreach through Chicago and outlying suburbs to identify potential housing units that meet the needs of clients.
  • Researching community resources (healthcare, employment training, children’s services, food pantries, etc) in order to provide appropriate referrals to clients.
  • Working in partnership with Housing Advocates and clients to assess all barriers to safe, stable, and affordable housing, and to identify steps needed to address these barriers.
  • Within LCN’s philosophy of service, including Harm Reduction and Trauma Informed frameworks, support clients in making positive changes according to each client’s individualized service plan.
  • Supporting Housing Advocates in connecting families and youth to housing, employment, education, and community resources.
  • Assist Housing Advocates by conducting home visits, dropping off bus cards and other resources, and contacting clients with job and housing leads.
  • Making follow up calls to clients and DCFS case workers and documenting the results. Providing support to clients in the community through providing apartment inspections, home visits, and accompanying clients to appointments when appropriate.
  • Accurately tracking and documenting all services provided.
  • Meets weekly billing and documentation requirements as outlined by manager. Must meet weekly billing quota.
  • Assists with administrative tasks, including: closing files, conducting peer reviews for billing, and completing client surveys.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending weekly staff meetings and other staff trainings
  • Participating in La Casa Norte’s fundraising events
  • Participating in on- and off-site staff trainings, workshops and outreach events as needed
  • Performing other duties as needed

Qualifications

Experience:

  • Demonstrated desire and ability to work with homeless and at-risk families and youth, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of care
  • Ideal candidate will have at least one year’s experience working with homeless, at-risk, and/or low-income households
  • Experience or willingness to work in outcomes-based case management
  • Experience or willingness to meet billing expectations according to fee-for-service contract

Knowledge and Skills:

  • Bachelor’s degree in Social Work or related field, or equivalent experience preferred. High school diploma or equivalent required..
  • Strong computers skills, including Microsoft Word, Excel, Internet browser, etc.
  • Excellent written and verbal communication skills
  • Knowledgeable of the social and cultural patterns of Latinos & African Americans
  • Ability to work independently and creatively
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Must have a valid driver’s license, a reliable vehicle, and appropriate insurance
  • Willingness to work flexible hours as needed
  • Ability to handle various projects concurrently

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Youth Empowerment Specialist for Casa Corazon Emergency Beds Program
Part Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Casa Corazon Emergency Beds Program is aimed at providing safe and enriching emergency housing for homeless youth, ages 18-24. The program is open 365 days a year from 9pm to 9am and provides immediate housing and other enriching activities to impact the lives of youth and help them achieve their life goals.

Expected Goals and Objectives

To supervise and monitor resident activities to maintain a safe and stable living environment

  • Maintain professional relationships with all residents.
  • Supervise and ensure safety of the milieu.
  • Communicate in a timely and accurate fashion within the program (ie. client intakes, incident reports, contact with youths’ families, facility inventories, and all shift log entries) and complete all required documentation.
  • Support and implement the policies and philosophies of the program and of La Casa Norte including but not limited to Harm Reduction and Sanctuary Model frameworks.
  • Utilize de-escalation and crisis intervention skills when needed in a supportive and caring manner.

To work in a team approach to assist residents in achieving service plan goals

  • Conduct intake needs assessment, create initial action plan and refer residents to appropriate services.
  • Engage youth in discussions relevant to goals, strengths and barriers to stability.
  • Coordinate with other staff including Drop-in Case Manager to ensure continuity of services.

To help youth develop important life skills

  • Model effective and respectful communication with residents and other staff members while creating a standard of healthy communication for other staff and residents.
  • Create and foster leadership opportunities for youth to encourage their personal development and the overall health of the community of Low Threshold Shelter Program.
  • Take advantage of key “teachable moments” to help youth develop skills in decision making, conflict resolution, time management, etc.
  • Provide and coordinate life skills workshops to youth focused on personal hygiene, sexuality, financial literacy, household management, conflict resolution, anger management, and other areas as needed.
  • Implement established structure of support and accountability within the program to allow youth to fully develop in all areas of their life.

To implement standards of cleanliness and maintenance by performing duties and requesting repairs

  • Leading residents in the upkeep of the Low Threshold Program and working with residents to ensure that necessary tasks are completed.
  • Cleaning and sanitizing areas as needed to ensure standard of cleanliness and sanitations is kept up at all times.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending bi-weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree preferable, but not required with relevant experience
  • Demonstrated desire and ability to work with homeless, runaway and at-risk urban youth.
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Demonstrate ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Be subjected to a DCFS background check and complete a medical clearance

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Weekend Overnight Youth Empowerment Specialist for Solid Ground Supportive Housing
Part Time

“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

The Solid Ground Supportive Housing Program is aimed at transforming the lives of homeless, at-risk male youth, ages 16-21, by providing them with the stability, support, and guidance they need in order to become thriving members of society. Program participants will receive comprehensive case management services focusing on a holistic, strength-based approach, as well as educational and vocational training.

This is a part-time position working weekend daytime or weekend overnights.

Expected Goals and Objectives

Goal One: To supervise and monitor resident activities to maintain a safe and stable living environment

  • Maintain professional relationships with all residents
  • Supervise and ensure safety of the milieu
  • Communicate in a timely and accurate fashion within the program (i.e. incident reports, contact with youths’ families, facility inventories, and all shift log entries) and complete all required documentation.
  • Support and implement the policies and philosophies of the program and of La Casa Norte including but not limited to Harm Reduction and Sanctuary Model frameworks.
  • Utilize de-escalation and crisis intervention skills when needed in a supportive and caring manner.

Goal Two: To work in a team approach to assist residents in achieving service plan goals

  • Engage youth in discussions relevant to goals, strengths and barriers to stability
  • Participate in weekly staff meetings, case review meetings, and other meetings as instructed by the Program Manager.
  • Follow through with specific service plan goals as outlined by Case Manager and provide referrals and support where needed.

Goal Three: To help youth develop important life skills

  • Model effective and respectful communication with residents and other staff members while creating a standard of healthy communication for other staff and residents.
  • Create and foster leadership opportunities for youth to encourage their personal development and the overall health of the community of Solid Ground.
  • Take advantage of key “teachable moments” to help youth develop skills in decision making, conflict resolution, time management, etc.
  • Provide and coordinate life skills workshops to youth focused on personal hygiene, sexuality, financial literacy, household management, conflict resolution, anger management, and other areas as needed.
  • Implement established structure of support and accountability within the program to allow youth to fully develop in all areas of their life.

Goal Four: To implement standards of cleanliness and maintenance by performing duties and requesting repairs

  • Leading residents in the upkeep of Solid Ground and working with residents to ensure that necessary tasks are completed.
  • Cleaning and sanitizing areas as needed to ensure standard of cleanliness and sanitations is kept up at all times.

In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:

  • Attending bi-weekly staff meetings, monthly staff meetings and other staff trainings as assigned
  • Participating in La Casa Norte’s fundraising events
  • Performing other duties as needed

Qualifications

  • Bachelor’s Degree preferable, but not required with relevant experience
  • Demonstrated desire and ability to work with homeless, runaway and at-risk urban youth.
  • Bilingual Preferred
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Demonstrate ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • Willingness to work flexible hours as needed and have impeccable attendance
  • Desire, creativity, and flexibility to work in a new and fast growing agency
  • Be subjected to a DCFS background check and complete a medical clearance

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Current Internships

Finance Intern

Program/Department: Finance Department

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

Primary Tasks and Responsibilities

  • Support the Finance Department
  • Perform accounts payable tasks
  • Prepare journal entries
  • Assist in Government Contract vouchering
  • Perform administrative tasks
  • Learn to work with Fund Accounting

Applicant Strengths and Qualities

Required:

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution.
  • Current Class standing of sophomore or above (30 credits)
  • Cumulative GPA of 3.0 or higher
  • Must be 18 years of age or older

Preferred:

  • Previous work experience in an office environment
  • Ability to take direction and manage time effectively, as well as independently
  • Organized and attentive to detail
  • Flexible and adaptable
  • Strong communication skills
  • Responsible and reliable
  • Creative Self-starter
  • Excellent computer/Excel skills
  • Desire to work in a not-for profit setting

Schedule: Hours are available Monday- Friday 9AM – 7PM.

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Hunger & Health Intern

Program/Department: Community Engagement

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

La Casa Norte serves youth and families confronting homelessness. La Casa Norte leads an anti-hunger coalition called the Northwest Food Partners Network (NFPN). The NFPN unites local organizations in the mission to provide quality food, promote self-sufficiency and wellness, and build a bridge between emergency food providers and community issues.

The Hunger & Health Intern will assist La Casa Norte and the Northwest Food Partners Network in acquiring better food and bringing better health and nutrition services to their youth shelters and drop-in centers, food pantries and free hot meal programs.

Primary Tasks and Responsibilities

  • Research issue areas impacting the quality of life in the communities of Humboldt Park, Logan Square, Back of the Yards, and surrounding neighborhoods, including hunger and food insecurity, public safety, and health disparities.
  • Assist with food rescue efforts, food drives, farmers’ markets and gardening initiatives to bring better food to NFPN food programs and the surrounding communities.
  • Develop health and nutrition education content for clients at La Casa Norte’s housing programs as well as NFPN food pantries and free hot meal programs.
  • Implement health and nutrition education opportunities directly with clients.
  • Develop and maintain partnerships with local businesses and organizations who lead the field in nutrition, food preparation and healthcare, in order to bring additional opportunities into LCN and NFPN programs.
  • Represent La Casa Norte and/or the Northwest Food Partners Network at various community events, including health fairs, block parties, advocacy group meetings, etc. Provide information about programs and resources.
  • Assist with LCN special events and fundraising efforts as needed.

Applicant Strengths and Qualities

Required:

  • Enrolled and actively seeking degree in marketing, communications, public relations, journalism, or other media related field
  • Enrolled in a Social Work, Psychology, Public Policy, Public Health, other equivalent program
  • Ability to engage with, and build rapport with community members and stakeholders
  • Demonstrated interest in hunger, health, nutrition and/or community development
  • Good organizational and communication skills
  • Able to work both on and off-site and clearly communicate with supervisor about work progress
  • Ability to take initiative and self-direct
  • Ability to demonstrate a non-judgmental attitude, a person-centered approach, and a strengths-based perspective.
  • Willingness to use a harm reduction approach to risky behaviors
  • Comfort working with people who identify as LGBTQ
  • Strong computer skills

Preferred:

  • Previous experience in social services (either work, intern, or volunteer)
  • Spanish/English bilingual
  •  Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Access to a car helpful, but not required

Schedule: Hours are available Monday- Friday 9AM – 7PM. Some weekend hours may be required.

Additional Requirements:

All La Casa Norte interns are expected to follow and abide by the National Association of Social Workers’ (NASW) and the American Counseling Association’s (ACA) Code of Ethics. In addition, Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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Community Engagement Clinical Intern

Program/Department: Community Engagement & Food Initiatives

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

La Casa Norte serves youth and families confronting homelessness. We deliver services using Harm Reduction, Trauma-Informed, and Person-Centered frameworks.  La Casa Norte is the lead agency for the Northwest Food Partners Network (NFPN), a coalition that unites organizations in the mission to provide quality food, promote self-sufficiency and wellness, and build a bridge between emergency food providers and community issues.

The purpose of this internship is to support adults who access emergency food from La Casa Norte’s Northwest Food Partners Network, by providing community referrals and services to clients of food pantries and free hot meal programs.

Primary Tasks and Responsibilities

  • Research and learn about LCN’s service frameworks; gain an understanding of homelessness and hunger as they impact adults and families.
  •  Meet one-on-one with clients who access food pantries and free hot meal programs within the Northwest Food Partners Network, conduct needs assessments and provide information and referrals to services that those programs do not provide.
  • Research community resources and mental health strategies to best address the needs expressed by clients.
  • Assist NFPN member agencies in developing programming to support clients with mental health and family concerns such as domestic violence and PTSD.
  • Learn and implement Motivational Interviewing strategies to help clients reduce risky behavior and to progress toward their individual goals.
  • Effectively work with highly vulnerable individuals and families who have experienced hunger, poverty, trauma, and mental illness.
  • Document all services as required by LCN’s data entry policy; assist staff with obtaining documentation of all outcomes achieved.
  • Assist with other tasks related to Community Engagement and the Northwest Food Partners Network as needed.
  • Assist with LCN special events and fundraising efforts as needed.

Applicant Strengths and Qualities

Required:

  • Previous social service experience (including volunteer and internship experience)
  • 1st year graduate student, enrolled in a Clinical Social Work, Psychology, or other equivalent program, or BSW student seeking clinical placement
  •  Ability to engage with and build rapport with participants
  • Ability to demonstrate empathy
  • Good organizational and communication skills
  • Ability to demonstrate a non-judgmental attitude, a person-centered approach, and a strengths-based perspective.
  • Willingness to use a harm reduction approach to risky behaviors
  • Comfortable working with LGBTQ individuals
  • Willingness to provide services at several sites throughout Chicago’s Northwest side after receiving training

Preferred:

  • Spanish/English bilingual
  • Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
  • Access to a car

Schedule: Hours are available Monday- Friday 9AM – 8PM. Some availability on Wednesday afternoon/evening is required. Occasional weekend hours may be required.

Additional Requirements:

All La Casa Norte interns are expected to follow and abide by the National Association of Social Workers’ (NASW) and the American Counseling Association’s (ACA) Code of Ethics. In addition, Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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Community Engagement Marketing Intern

Program/Department: Community Engagement

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

La Casa Norte serves youth and families confronting homelessness. La Casa Norte leads an anti-hunger coalition called the Northwest Food Partners Network (NFPN). The NFPN unites local organizations in the mission to provide quality food, promote self-sufficiency and wellness, and build a bridge between emergency food providers and community issues.

The Food Initiatives Marketing Intern will assist the Northwest Food Partners Network (NFPN) with marketing and community relations strategies to promote the network and its member food pantries and free hot meal programs.

Primary Tasks and Responsibilities

  • Coordinate and assist with outreach efforts as determined by the Director of Development & Communications.
  • Assist with developing NFPN marketing materials, online communications and newsletters
  •  Assist food pantries and free hot meal sites in developing and implementing marketing materials to advertise their programs to clients and potential volunteers.
  • Assist with social media initiatives for the NFPN and for individual member agencies.
  • Create generalizable long term materials that can be adapted as agency needs change.
  • Assist with creating organization’s presence on social networking sites and website.
  • Assist with creating and updating NFPN website content.
  • Organize and implement new fundraising initiatives for the NFPN.
  • Engage with NFPN food pantries and free hot meal programs on site visits in order to build rapport and better understand their programs and challenges.
  • Engage and build rapport with clients, community members and stakeholders
  • Assist with LCN special events and fundraising efforts as needed.

Applicant Strengths and Qualities

  • Enrolled and actively seeking degree in marketing, communications, public relations, journalism, or other media related field
  • Enrolled and actively seeking degree in marketing, communications, public relations, journalism, or other media related field, or a policy and advocacy related degree program
  •  Ability to demonstrate empathy and engage with program participants from different backgrounds
  • Excellent verbal and written communication skills
  • Ability to work well in a fast-paced environment with multiple deadlines
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Able to work both on and off-site and clearly communicate with supervisors about work progress
  • Ability to take initiative and self-direct
  • Experience working with Microsoft Office Suite, knowledge of basic HTML coding, and social media preferred
  • Spanish/English bilingual preferred

Schedule: Available for a minimum of 10 hours per week between 9a-7pm. Occasional weekend hours may be required.

Additional Requirements:

Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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Marketing & Communications Intern

Program/Department: Development

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

The Marketing & Communications Intern will assist in the coordination of marketing, community relations, advertising and competitive and marketing intelligence to promote La Casa Norte and all of its programs and services. The Marketing & Communications Intern hours are Flexible and Part-time as scheduled with assigned supervisor (on-going as needed).

Primary Tasks and Responsibilities

Outreach

  • Coordinate and assist with outreach efforts as determined by the Director of Development & Communications.
  • Assist with management of the organizational Communications Calendar.
  • Prepare press releases, with the approval of the Director of Development & Communications.
  • Work with staff to identify potential media opportunities and stories.
  • Assist with developing the organization’s quarterly newsletter, including the timing of publication; content, with staff input; layout and design; and printing.
  • Assist with coordinating communications and advertising as needed.
  • Assist with creating and distributing email “blast” communications.
  • Assist with creating organization’s presence on social networking sites.

Marketing

  • Assist with creating and updating all printed materials.
  • Assist with keeping website content current, and the appearance of the site user-friendly, professional and attractive.
  • Assist with the preparation of agenda for Marketing Committee and attend meetings as needed.
  • Recommend and assist with the execution of social media activities across platforms, including but not limited to: Facebook, Twitter, LinkedIn, etc. including creating relevant content.
  • Assist with the maintenance of social media calendars.
  • Assist with the production of social performance reports for La Casa Norte and benchmark brands.
  • Advocate for La Casa Norte in social media spaces, engaging in dialogues, and answering questions. Stay informed of trending topics and social media trends to leverage and/or communicate accordingly.
  • Assist with Search Engine Optimization and tracking, examining, and reporting website analytics.
  • Responsible for the layout, execution and management of email communications and campaigns.
  • Contribute to idea generation, product development, and marketing research (as needed).

Events

  • In coordination with the Director of Development & Communications and Development & Fundraising Manager, serve on event committees.
  • Work closely with the Director of Development & Communications and Development & Fundraising Manager with event planning.
  • Assist with the preparation of sponsorship and marketing materials for events.
  • Work at major events as assigned, which may include weekends and evenings.

Applicant Strengths and Qualities

  • Enrolled and actively seeking degree in marketing, communications, public relations, journalism, or other media related field
  • Excellent verbal and written communication skills
  • Ability to work well in a fast-paced environment with multiple deadlines
  • Be willing to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender
  • Able to work both on and off-site and clearly communicate with supervisors about work progress
  • Ability to take initiative and self-direct
  • Experience working with Microsoft Office Suite, knowledge of basic HTML coding, and social media preferred

Schedule: Available for a minimum of 15 hours per week between 9a-7pm.

Additional Requirements:

Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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Development Intern – Special Events

Program/Department: Development

Location: 2845 W. McLean Avenue, Chicago

This internship position is open for Summer, Fall/Spring.

Students applying for this position may be: either undergraduate or graduate.

General Description:

Primary Tasks and Responsibilities

  • Assists with the planning and coordination of meetings and events.
  • Assists with on-site event management, including but not limited to set-up and break-down.
  • Maintain up-to-date event documents.
  • Procure and organize supplies for events.
  • Conducts data input into Raiser’s Edge database system.
  • Other general fundraising and admin duties as assigned.

Applicant Strengths and Qualities

  • Strong interpersonal, verbal and written communication skills
  • Interest in the nonprofit sector
  • Working knowledge of Microsoft Office Suite
  • Raiser’s Edge or other database experience a plus, but not required.

Schedule: Available for 15-20 hours per week between 9a-7pm. Some late evening and weekend will be required.

Additional Requirements:

Interns are expected to abide by the policies of La Casa Norte including but not limited to; rules governing confidentiality, dual-relationships, honesty, and integrity. All interns are expected to always act in good faith and in keeping with the mission and values of La Casa Norte. Interns must have an overall commitment to serving the participants of La Casa Norte, and to contributing to a positive, respectful and accepting environment at La Casa Norte.

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La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.

If you are interested in an Internship at La Casa Norte, please call +1 (773) 276-4900, extension #222 or email jobs@lacasanorte.org.


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La Casa Norte - 3533 W. North Avenue / Chicago, IL 60647 / Telephone - (773) 276 4900 / Fax - (773) 342 4253